Engaging in online casino activities at Casino Days is meant to be a fun and secure experience, especially for our Canadian players. Viewing gambling as a leisure activity rather than a financial strategy is crucial. To help you keep your online gaming enjoyable and responsible, we've incorporated various tools and offer guidance to give you the necessary means to help you stay in control of your gambling experience.
It's important to remember that gambling at Casino Days is a form of entertainment, not a financial solution. Monitoring the time and money you invest in gambling is key to maintaining control.
It is crucial to determine if your gambling habits might be problematic, no matter whether you are playing RNG games like slots or are a fan of live casino games.
Ask yourself the following:
Suppose you answer 'yes' to any of these. In that case, it's time to reassess and modify your approach for a more enjoyable and responsible gaming experience at Casino Days Canada.
If you're concerned about your gambling habits, we strongly recommend taking our Self-Assessment Test. This test is designed to offer insights into your gambling behavior and highlight any potential issues. Remember, should the quiz results raise any concerns for you, feel free to contact our Customer Support team or pause gambling.
In Canada, it is illegal for individuals under the age of 18 to open an account with Casino Days. We require proof of age from our customers and reserve the right to suspend accounts until this proof is verified.
Resources for Preventing Underage Gambling in Canada:
To maintain control over your gaming experience, Casino Days offers several tools:
You can always opt-in to take a break from gaming for a day, week, or month with our Time Out tool. Remember that during this period, you won't be able to access your account.
If your gaming activities are negatively impacting your personal life, financial health, or relationships, you have the option to deactivate your account using our 'Self-Exclusion' option. This service is accessible directly on our platform and can be initiated by contacting our customer support team.
Opting for self-exclusion means that access to your account will be restricted until the end of the period you specify. During this time, you won't receive any promotional communications from us. Suppose you decide to reactivate your account once the self-exclusion period is over. In that case, you'll need to contact our customer support team and undergo a review process before your account can be reinstated.
If you need more support, consider these options:
Should you feel the need for professional guidance regarding your gambling habits, consider reaching out to the following organizations for expert support. These organizations provide global services and create a secure environment for discussing gambling issues with others who are similarly affected.
GA is dedicated to aiding individuals struggling with gambling addiction. Their goal is to help stop gambling behaviors and aid in recovering from the challenges gambling has introduced into their lives. Meetings are led by individuals who have overcome gambling addiction, based on the principle that sharing personal stories and feelings is key to overcoming addiction.
For more information, visit Gamblers Anonymous.
GamCare offers support and information to those affected by gambling problems. Their services include counselling, support groups, and a dedicated helpline for those facing gambling addiction.
For more information, visit GamCare.
BeGambleAware is a non-profit organization committed to fostering responsible gambling. They provide confidential support via a 24/7 helpline and online chat, alongside resources and educational material for those struggling with gambling addiction. They aim to increase awareness of gambling risks and diminish the stigma, helping individuals develop healthier gambling practices.
For more information, visit BeGambleAware.
Beyond the aforementioned organizations, there are other groups offering assistance and resources for those who believe they are experiencing gambling-related problems:
https://www.gamblingtherapy.org/
https://www.samaritans.org/how-we-can-help/contact-samaritan/