Casino Days Frequently Asked Questions

Casino bonuses can significantly enhance your gaming experience. Remember, most bonuses come with wagering requirements you need to meet to make a withdrawal of the winnings from that bonus.

At Casino Days, we believe in rewarding our loyal players. Keep an eye on our promotions page for our bonuses, which can include: Match Deposit Welcome Bonus, VIP Cashback, Raffles, Reload Bonuses, Free Spins , Tournaments, Cashdrops

Sometimes, you may need personalized assistance. Whether you prefer live chat or email, our team is available around the clock to assist you with any inquiries or concerns. By providing all this valuable information, we aim to make your gaming journey as straightforward and enjoyable as possible. We understand that a well-informed player is a happy player, and our FAQ section is designed to empower you with the knowledge you need to make the most of your time at Casino Days. For any further questions or personalised assistance, our customer support team is available 24/7. Feel free to reach out to us via live chat or email at any time. We're here to ensure your gaming experience is nothing short of exceptional.

One of the most pressing concerns for online gamers is understanding how and when they can access their winnings. Whether you prefer e-wallets or traditional banking options, we've got you covered. We aim to process all withdrawals within 48 hours, ensuring you can enjoy your winnings as quickly as possible.

Casino Days uses online casino games from reputable providers that employ Random Number Generators (RNGs) to ensure fair and random outcomes. Furthermore, all our games are vetted and approved by reputable authorities, making sure all our RNG titles and live casino titles are fair and have random outcomes.

Casino Days is owned and operated by White Star B.V. that is incorporated under the laws of Curacao with company registration number 153150 and having its registered address at Korporaalweg 10, Curacao. White Star B.V. is operating under license with No. OGL/2023/159/0076 issued by the Curacao Gaming Control Board (GCB). Privado Ltd. is a company incorporated under the laws of Cyprus with company registration number HE 417876 and having its registered address at Chytron, 1, Flat/Office 301, 1075, Nicosia, Cyprus. Privado Ltd. is a facilitating company for White Star B.V.

Transparency is one of our core values. Our FAQ section provides clear information on any additional fees you might incur during transactions. Whilst we do not charge any fees for deposits or withdrawals, please keep in mind that foreign exchange rates may apply when making a payment with your payment service provider.

Free Spins are a fantastic way to explore new games and potentially win big. Depending on the offer, the Free Spins will appear in the game directly, or you must claim them through your "Rewards" section. This is usually specified within the "Rewards" card and the email sent to you. Remember, these spins must be used within 24 hours of claiming your Welcome Bonus and that any winnings must be wagered 35 times within seven days.