Responsible Gambling at Casino Days
Engaging in online casino activities at Casino Days should be a fun and secure experience. Gambling should be seen as a fun activity, not a financial strategy. We've integrated various tools and offer advice tailored to Ontario's gaming environment to keep your online gaming responsible and enjoyable.
Play Safely and Responsibly
Remember that gambling at Casino Days is about entertainment, not income. Monitoring your gambling time and expenditure is vital for control, especially within Ontario's unique gaming landscape.
Self-Assessment Test
If you sense that your gambling practices might be turning into an issue, or if you suspect you're facing a gambling problem, we highly recommend taking the Self-Assessment Test. This test is crafted to offer a deeper understanding of your gambling patterns and pinpoint any emerging problems. Should the test outcomes indicate any troubling aspects, it will be wise to take a break from gambling or reach out to our Customer Support team for advice and direction.
When Does It Stop Being Fun?
If you're playing at Casino Days, ask yourself these questions to see if your gambling might be problematic, no matter whether you enjoy RNG games like slots or play live casino games:
- Am I spending more than I can afford?
- Am I prioritising gambling over spending time with friends and family?
- Am I playing during work hours?
- Am I gambling to escape stress?
- Am I spending too much time gambling?
- Am I staying up until the early hours of the morning to gamble?
- Am I angry when I lose?
- Am I chasing my losses?
- Am I spending money gambling which is meant for something else?
- Am I borrowing money to gamble?
- Am I gambling after promising myself to stop?
- Am I feeling remorseful after gambling?
If you answer 'Yes' to any of the above questions, it's time to rethink your approach for a more enjoyable and responsible gaming experience at Casino Days. You should consider taking a break from playing.
Key Strategies for Responsible Gambling:
- Set Financial Limits: Choose a budget that fits your financial situation before playing.
- Never look at gambling as a way to make money.
- Avoid Chasing Losses: Stop playing if you reach your spending limit.
- Mind Your Emotional State: Don't gamble when feeling down, upset, stressed, or under the
- influence of drugs or alcohol.
- Don’t Borrow Money: Don’t borrow money to gamble with, or use funds that are meant forbills, or other expenses.
- Mind the Time: Keep track of how much you play, and make sure you time playing doesn’tdrastically increase.
- Understand the Games: Learn how the games work, such as the odds, RTP (return toplayer), and volatility rating.
- Seek help from one of the many gambling counselling services available (see below)
19+ Only
In Ontario, it is illegal for individuals under the age of 19 to have an account with Casino Days. We require proof of age and reserve the right to suspend accounts until verification.
Resources for Preventing Underage Gambling in Ontario:
Gamban: www.gamban.com
Bet Blocker: www.betblocker.org
Gam Block: www.gamblock.com
Tips for parents:
- Do not leave your computer unattended with the casino software running.
- Password-protect all your devices.
- Keep your login details and financial instruments out of reach of children.
- Do not allow minors to participate in any gambling activity.
- Do not store passwords in a way that can be easily accessible by children.
- Limit the amount of time your children spend online and make use of software to prevent your children from accessing inappropriate material.
There are software and applications available that parents can use to limit or monitor the use of their device’s access to the Internet:
NetNanny: www.netnanny.com
CYBERsitter: www.cybersitter.com
Tools and Methods for Self-Regulation
Casino Days is committed to helping you maintain control over your gaming habits by providing various self-regulation tools.
Time Out
Concerned about your gambling frequency? Utilize our Time Out feature. This allows you to take a break from gaming for a day, a week, a month, two months, or three months. During this period, logging back into your Casino Days account is not possible. You'll need to wait until the chosen time frame concludes before you can access your account again. However, you may still receive marketing materials from us during time out breaks, unless you exclude yourself from this option.
Regularly using the Time Out feature can effectively manage your gaming habits and encourage disciplined online gaming.
Deposit Limits
All players have the option to set up deposit limits. This allows you to limit the amount you can deposit over a period of time, such as a day, week, or month. You will not be able to deposit more than the chosen limit. If you set a limit for a simultaneous period, such as 24 hours and 1 week, the lowest limit will apply. Furthermore, if you increase any limits, there will be a 24-hour cooling period, while any decrease in limit will apply immediately.
Loss Limit
You can also limit your losses to ensure you never go beyond what you can afford to lose. You can set up a daily, weekly, or monthly loss limit. You can set up a loss limit for each time frame and they will remain independent.
The loss limit refers to a net limit, which means any funds won during this period will be added to that limit for that time period. If you raise your limits, there will be a 24-hour cooling period, if you reduce your limits, the change will take place right away.
Self-Exclusion
If your gaming is negatively impacting you, your finances, or those around you, consider our 'Self-Exclusion' option. This feature, available directly on our site, and can be activated by contacting our Customer Support team.
You can self-exclude for 6 months, 1 year, or 5 years.
Opting for self-exclusion means you'll be unable to access your account until the end of the specified period, and you won't receive any promotional materials from us during this time. You will also receive any unused balance when requested.
How Games Work
It’s important to know and remember that slot games are all based on chance. These casino games use a Random Number Generator (RNG), which randomly generates the outcome of every bet.
The casino games also have a Return to Player (RTP) percentage. This percentage is there to indicate the house edge and the expected returns over the long term. If a casino game has a 96% RTP, that gives the casino a 4% house edge. Another way of looking at this is if you wager $100 on a casino game with a 96% RTP, the theoretical return is $96. It’s important to understand that the RTP percentage is calculated over thousands of betting rounds - a long period of time. It’s never guaranteed how much the return will be for every $100 wagered; it could be more, or it could be less.
Professional Help
We suggest contacting the organizations listed below for those needing
professional advice regarding their gambling habits. They provide international services and a supportive environment to discuss gambling problems with others who are similarly affected.
If you feel you need to talk to a professional service about your gambling, you can get in touch with the following organizations:
Responsible Gaming Council
Phone: 1-416-499-9800
Connex Ontario
Connex Ontario provides service information and resources for people experiencing problems with gambling, drugs, alcohol, or mental health. The service is free, confidential, and available anytime. You can find out more information at Connex Ontario or contact them directly:
Phone: 1--866-531-2600
SMS: 247247
Credit Canada
Credit Canada is a non-profit organization providing financial education and debt relief services. They offer confidential support through counselling and online resources aimed at helping individuals manage their finances effectively. They focus on promoting financial literacy, providing tools and guidance for debt management, and assisting in budget planning. Credit Canada's mission is to empower individuals to take control of their financial situations, reduce financial stress, and improve their overall financial well-being.
Phone: 1-800-267-2272
Gamblers Anonymous (GA)
GA is dedicated to helping individuals struggling with gambling addiction. They offer support in stopping gambling activities and recovering from the impacts of gambling. The program is led by individuals who have overcome gambling addiction, emphasizing the importance of sharing personal experiences and emotions in overcoming addictive behaviours.
Phone: 1-855-222-5542
Casino Days Customer Support
Our customer support team are trained in the matters of responsible gaming and are ready to assist at
any time. If you have any questions regarding the tool and information available to you, our support team are on hand to help, 24/.7.
Email: helpdesk@casinodays.com
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